This website was designed to be accessible to everyone, however if you are having problems using this website you may find the pages in this help section useful.

Topics include:

  • personalising the website to your needs

  • navigation and searching

  • downloading and reading documents and searching

  • getting the most from the website

If you have any comments or problems with the website or would like to see other information covered please contact us.


Cambridgeshire Constabulary website applications are accessible to as many people as possible, regardless of their ability.

The website is designed to meet accessibility standards including:

  • W3C Web Content Accessibility Guidelines - World Wide Web Consortium (W3C) guidelines and recommendations for making web content more accessible.

  • RNIB See It Right (SiR) - Royal National Institute of the Blind's guidelines on making web services accessible.

  • e-Government Interoperability Framework (e-GIF) - The e-GIF defines the technical policies and specifications governing information flows across government and the public sector. They cover interconnectivity, data integration, e-services access and content management.

Although all of the above happens behind the scenes of the website there are a number of other options available to users to improve the way the website and other windows applications are viewed and used. These include changing your text size to make web viewing more comfortable. Find out how you:

Personalising the website to your needs

Change the text size in your web browser

1. From the menu bar at the top of the web browser window select the ' View ' option.
2. Select the 'Text Size ' option.
3. Choose your preferred text size.

The text on the website will now change to reflect your choice. This change is stored on your computer profile.

Some websites that are viewed through the internet have fixed the size of their text and as a result these websites will not show the change you have just made.

Navigation and searching

Site map

View the site map to see the structure of the Cambridgeshire Constabulary website.

Basic Navigation

To successfully navigate through the Cambridgeshire Constabulary website start from the homepage. If you ever need to return to the homepage just click on the very top left of the website where the Cambridgeshire Constabulary title is located.

You will notice a long menu across the top of the homepage. To select one of the catorgories just click on anyone of the words on the menu. To view the subcatorgories simply hover the mouse over the main menu titles and a box will drop down, to select a subcatogorie simply click on it. The main menu appears all the way through the website.

You will also find on the homepage, buttons and feature sections which when selected will take you through to important content on the website. To look at these simply click on them.

Breadcrumb trail

Not only can you use your web browsers 'back' button to back track through the website you can use the 'breadcrumb' trail which is located below the top banner on each page.

Each word in the chain is clickable and will take you back any number of steps to where you previously were before you reached the current page. It also shows you the path you have taken to get to the current page.

Downloading and reading documents and searching

Reading Documents

Some of the documents that you can download from our site require viewing software. Below is information on what software you need and where you can access it.

Portable Document Format (PDF)

Many of the documents on our website are available in Adobe Acrobat's Portable Document Format or PDF.

To view a PDF you need to download a PDF file viewer such as Adobe Acrobat Reader or Adobe Acrobat Exchange. These can be downloaded free of charge from Adobe's Website. There are numerous versions available including one for users with vision problems.

Download Adobe Acrobat Reader

Mircosoft Office

Some of our documents are produced in Office format for a lot of users this is fine as they will have the software to view these documents. If you don't Mircosoft do provide a free viewer which is available to download from their website.

Download Microsoft Word Viewer
Download Microsoft Excel Viewer
Download Microsoft Powerpoint Viewer


On the Cambridgeshire Constabulary website you will notice there is a search function. The search box is always located on the top right hand side of the website. The search function allows you to search content from all over the website.

The search function uses Google technology and the layout of the search results is similar to that of Google's. Type in what you need to find and click search or press return.

Tips on searching

For a basic search type in key words on the subject you are looking for e.g. Force Performance. If you need to find something specific then type in more words e.g. Force Performance Figures.

Being more specific with your words when searching helps return fewer but more relevant pages. Try to use specific words rather than unnecessary words as you are more likely to get the results back you require.

Getting the most from the website

I want to learn more about podcasting.

  • Podcasting is the method of distributing multimedia files, such as audio programs or music videos, over the Internet for playback on mobile devices and personal computers.

  • The distributions of podcasts are made through RSS or atom syndication formats.

  • The term podcast, like "radio", can mean both the content and the method of delivery.

  • A "podcaster" is the host or author of the podcast.

  • Podcasters' web sites may also offer direct download or streaming of their files. The big factor of a podcast is distinguished by its ability to be downloaded automatically using software capable of reading RSS or Atom feeds such as, iTunes, Juice or Doppler.

  • Usually the podcast features one type of "show", new episodes are then available at planned intervals or at any given time daily or weekly.

  • In addition to this, there are podcast networks that feature multiple shows on the same feed. Podcasting's essence is about creating content (audio or video) for an audience that wants to listen or watch when they want, where they want, and how they want.

  • You need to "subscribe" to receive a podcast, rather like you might subscribe to a magazine and get it delivered each week. An important difference is that all of the Cambridgeshire Constabulary topical podcasts are free, and you can stop receiving the files at any time.

  • In order to sign up for a podcast you need an Internet connection and a piece of podcast software, which is usually available free of charge. This software can check the Cambridgeshire Constabulary for new episodes and automatically download them for you. The steps you go through in order to subscribe to a podcast will vary depending on which software you choose. You can read more about this in our Step by Step guide to getting a podcast.

I want to learn about podcast software.

There are three steps involved in setting up your personal computer to receive podcasts.

Step 1.

Get some podcast software

You need to install a piece of software, which will search the web to find the latest episode and automatically deliver it to your computer.

This software is usually free, and these are three user choices:

  • iTunes

  • Juice

  • Doppler

(always read the set-up and help guides for new software)

The Cambridgeshire Constabulary is not responsible for the content of external websites

Step 2.

Subscribe to podcasts

Once you have the software installed you need to subscribe to some podcasts. How you do this will vary depending on which software you have chosen. Here is a rough guide to how this might work: If you have iTunes

You can subscribe to some podcasts through the iTunes Podcast Directory. If you can't find the podcast that you want in iTunes then you can follow the same method as outlined below for Juice, Doppler and other podcast software. If you have Juice, Doppler or other podcast software If you have Juice, Doppler or another piece of software then this is likely to be the method you will need to follow. This is also the case if you can't find the podcast you want in iTunes.

In all of these cases you need to add the "feed" of the podcast to your software. The feed is really just the address of the podcast, which the software will go to each time it wants to check for a new episode.

You can find the feed for any Cambridgeshire Constabulary podcast by clicking on either the orange XML button, or the yellow Podcast button. In both cases the feed address will appear in the address bar of your internet browser. It will start with

You will need to copy this feed address and paste it into your podcast software. How you do this will depend on your software, but you should look out for buttons or links that say "Add" or "Subscribe".

Step 3.

Listen to the audio When a new episode becomes available for the podcast you have subscribed to, your software will automatically download it. You can then listen to this episode on your PC or transfer it to your portable player to listen to later.

You may want to check the settings of your podcast software for details including how often it will check for new episodes, whether it will keep old episodes for you etc. This will vary depending on the software you have chosen, and your personal preferences. As a general rule Cambridgeshire Constabulary programme files will be made available shortly after broadcast. In some cases this may be several hours.

If you decide that you no longer want to receive podcast episodes then it should be very easy to unsubscribe. Again, how you do this will depend on your software, but you should look for "Clear" or "Unsubscribe" options.

Links for the Web Page

Wikipedia Podcasting -
What is an mp3 -

What are RSS feeds?

The Internet is made up of billions of websites and web pages and in the past it has been difficult keeping up with all the latest new information on your favourite sites.

Checking all the sites individually can be time consuming but now there is a way to make sure you stay informed at the touch of a button - RSS feeds.

Cambridgeshire Constabulary is in the process of setting up feeds on this site so, each time a section you are interested in is updated, we will let you know what changes have been made.

These feeds act as your eyes and ears on the internet and are a quick and easy way to make sure you have access to the most up to date information available on this site without having to take the trouble to visit it yourself.

When you subscribe to the feed in a particular area, for example the missing persons section, every time those pages are updated, a summary of the update will be sent to you together with a link for you to visit the website to read the new information in full.

Search Cambridgeshire Constabulary